NewMain Complete capability · Marketplace commerce
Operate every marketplace as a channel—not a disconnected menu.
NewMain helps owners compare what customers actually see across delivery platforms and repair the operational details that create confusion or lost orders.
Plain-language definition
What this capability means.
Delivery-platform optimization is the disciplined management of menu accuracy, availability, modifiers, imagery, pricing context, promotions, and customer experience across active marketplaces. It does not remove platform fees or control marketplace algorithms.
- System
- Marketplace commerce
- Partnership role
- Used when this customer-path gap is present
- Commercial model
- Not sold as a separate package
Diagnostic
What we inspect before prescribing work.
Scope follows live evidence, approved access, current systems, and the restaurant owner’s priorities.
Items, names, descriptions, modifiers, availability, and approved pricing context.
Hours, closures, service area, fulfillment settings, and customer-facing accuracy.
Imagery, category order, high-priority items, and incomplete content.
What the platform should accomplish and which available indicators show it.
What this service can include
What NewMain may work on.
The exact work is confirmed in your NewMain Complete plan. Not every restaurant needs every item.
- 01
Cross-platform menu and hours audit
- 02
Item, modifier, and availability issue list
- 03
Approved imagery and description recommendations
- 04
Promotion and channel-role review
- 05
Marketplace-to-website path review
- 06
Issue ownership and update checklist
- 07
Available channel-action reporting
- 08
Ongoing optimization within monthly scope
Working sequence
Evidence into operation.
The sequence remains legible: establish the facts, implement the approved change, then define how the system stays current.
- 01
Compare
Review live customer-facing menus against the approved business source of truth.
- 02
Correct
Resolve the highest-impact hours, item, modifier, imagery, and presentation issues.
- 03
Control
Assign ownership and a review cadence so the channels do not drift apart again.
Direct answers
About delivery-platform optimization.
01Is NewMain affiliated with DoorDash or Uber Eats?
No. Platform names identify third-party tools NewMain may support. NewMain is not endorsed by or affiliated with those companies.
02Can NewMain reduce marketplace commissions?
No outcome is guaranteed. Platform fees, eligibility, and commercial terms are controlled by the marketplace and the business’s agreement.
03Should every platform use the same menu?
The approved source of truth should stay consistent, but channel-specific prices, availability, modifiers, or presentation may be appropriate when intentionally managed.
One plan
Start with the restaurant’s customer path—not a list of tools to buy.
NewMain will confirm whether this service belongs in the setup and ongoing management plan.
Request a Free Growth Audit